
Received
Message sent.
We reply during business hours: Monday to Saturday, 9am to 7pm, and Sundays until noon.
What happens now
Three steps,
no runaround
I
We read it carefully
The message goes to the same team that looks after the properties. There is no call centre in between.
II
We reply
Within business hours, usually the same day. If it is urgent, WhatsApp is faster.
III
We arrange the visit
If it is a property appraisal, we visit the apartment and present the projection in writing.
In the meantime
